Payment Options

Last updated: October 7, 2026

This page explains how you can pay at Meg's Story, when you are charged and how your payment details are protected.

Accepted payment methods

We accept Visa, Mastercard, American Express, Maestro, UnionPay and Apple Pay.

Currency and taxes

All prices are in Australian dollars (AUD) and include any taxes that apply. There is nothing extra to pay on delivery: no import duties and no charges at the door. You are charged in AUD.

No surcharges

We do not charge a surcharge for any payment method. What you see at checkout is what you pay.

When you are charged

Your payment is taken when you place your order. Your bank may briefly show a pending amount before the payment is finalised.

Overseas transaction fees from your bank

Meg's Story is operated by a company in the Netherlands. Some Australian banks treat card payments to businesses outside Australia as international transactions and may charge their own fee, even though you pay in AUD. That fee comes from your bank, not from us; if you are unsure, check with your bank before you order.

How your payment is protected

Payments are processed by Shopify Payments over an encrypted connection. Your card details go directly to the payment processor: we never see or store your full card number. Apple Pay adds its own device security, and your card number is not shared with us.

To protect you and us, orders are automatically checked for signs of fraud. Occasionally we may email you to confirm a detail before your order ships.

If your payment doesn't go through

check that your card details and billing address match what your bank has on file
make sure your card is enabled for online purchases and for payments to businesses outside Australia
try another payment method
contact your bank, which can see why a payment was declined

Still stuck? Email info@megstory.com and we will help.

Refunds

Once we have received and inspected your return, we refund you within 7 business days to your original payment method, in AUD. Your bank may then take a further 5–10 business days to show the refund. See our Refund Policy.